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UK Orders below 135 GBP (155 EUR) are on hold until further notice.


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WHAT IS A GROUP BUY?

A Group Buy (GB) is a type of pre-order for a product before it has been manufactured. A GB is usually open for several weeks. At some point after the group buy end date, typically within a week, vendors place the order with the manufacturer.

WHAT IS A PRE-ORDER?

The term "pre-order" is used when referring to extra product ("Extras") purchased by Mykeyboard to sell after the group buy period has ended. This allows people who missed out on the group buy to have a chance at purchasing the product without being subject to exorbitant aftermarket pricing. To account for the opportunity cost of holding this extra inventory, Extras are typically priced higher than the group buy price.

DIFFERENT GROUP BUYS IN A SINGLE ORDER

We do not recommend having different group buys in the same order as it is highly likely one's delivery will be delayed by the other. This same principle applies to combining different pre-orders, or live group buys with pre-orders. Please place separate orders to make sure you get your products as soon as possible.

SHIPPING OF GROUP BUYS AND PRE-ORDERS

In the case of group buys, once the group buy period ends, the product order is placed. Then, according to the estimated timeline, the products are manufactured and shipped to Mykeyboard.eu. Once we receive the products fulfillment will begin and you will be notified of your order being shipped.

Pre-orders can be available at any stage of the post-group-buy process, so their estimated shipping time varies. Please check the respective product page for the estimated fulfillment time. As mentioned above, once the pre-ordered units arrive at our warehouse, they will become in stock after processing and shipment of all outstanding group buy orders and pre-orders.

SHIPPING OF COMBINED ORDERS

Some group buys may have sub-products with different estimated fulfillment times. If your order contains multiple of these sub-products, they will ship as a bundle upon arrival and processing of all items. If you want to receive items with different fulfillment timelines as soon as they arrive, you will need to submit separate orders.  

DISCLAIMER

The end product may vary in color from either renders or real photos of product prototypes. The estimated date of delivery is subject to change. Delays and setbacks may occur and we will try our best to communicate them.

By purchasing a group buy or pre-order product you agree to the terms laid out above.